In this section, you will find the most frequently asked questions.
If you need more detailed answers,
please click on the link below to move to a separate page for each category.

• QI wonder how long it will take to receive my new car.
  A I wonder how long it will take to receive my new car.
  Congratulations on buying your new car! We hope that you make many happy memories with your new car.
  You can find more details on our website: Customer Inquiry -> New Car Delivery Tracking.
  ▶ Hyundai GLOVIS New Car Delivery Tracking Service: https://www.glovis.net/Kor/delivery/contentsid/426/index.do
  
  Please note that our new car delivery tracking system can track your new car only after it is delivered from the car maker’s factory to our center.
  We are sorry that we cannot tell you about your new car until it is delivered to us.
  For more accurate information, please contact your local branch or dealer where you signed your contract.
  ▶ Hyundai Motor Company Customer Center: +82-80-600-6000 (Passenger cars), +82-80-200-6000 (Commercial cars)
  ▶ Kia Motor Company Customer Center: +82-80-200-2000 or SMS consulting #0802
• QI would like to know the pricing and schedule for the sea transportation of vehicles.
  A As we are committed to creating an advanced used car market, Hyundai GLOVIS does not sell vehicles to individual customers.
  We buy vehicles from individual customers through our used car purchase brand Autobell,
  but please note that sales of used cars from any unauthorized website or dealer have nothing to do with Hyundai GLOVIS.
  If you suffer any damage from any false offering, please contact a relevant authority or the police for resolution.
• QA used car dealer sells used cars, saying they are Hyundai GLOVIS vehicles. Can I trust him and buy one?
  A As we are committed to creating an advanced used car market, Hyundai GLOVIS does not sell vehicles to individual customers.
  We buy vehicles from individual customers through our used car purchase brand Autobell,
  but please note that sales of used cars from any unauthorized website or dealer have nothing to do with Hyundai GLOVIS.
  If you suffer any damage from any false offering, please contact a relevant authority or the police for resolution.
• QHow and when can I contact the Hyundai GLOVIS Customer Center?
  A As we are always there for our customers, the Hyundai GLOVIS Customer Center is operated as follows.
  ▶ Phone: +82-2-6191-9114
  ▶ Business hours: Weekdays 08:00-17:00 (Closed on Sat, Sun, national holidays)
  
  If you can’t make a phone call, please leave a message through Customer Inquiry on our website.
  We will respond to you with a satisfactory answer.
• QI would like to know where Hyundai GLOVIS sites are located.
  A You can find the location of our domestic and oversea sites on our website: About Us -> Network.
  ▶ Hyundai GLOVIS Network: https://www.glovis.net/Kor/network/contentsid/240/index.do
• QHow can I book a visit to a Hyundai GLOVIS office?
  A If it’s a business visit, talk to our personnel first,
  and click Visitor Reservation at the bottom of our website to book your visit.
  ▶ Hyundai GLOVIS Visitor Reservation: http://meet.glovis.net
  Please note that a field trip to our logistics site is not available according to our internal policy.
• QWhere can I find your IR information?
  A We appreciate support from all our stakeholders.
  You can find more details at our website: IR.
  ▶ Hyundai GLOVIS IR: https://www.glovis.net/Kor/management/contentsid/193/index.do
• QWe are a customer/supplier currently using the Hyundai GLOVIS system. We would like to inquire about a system error.
  A We are sorry for the inconvenience.
  Please take a screen shot where the error occurred and upload it on our website:
  Customer Inquiry with the name of the system you are using, and we will be in touch with you as soon as possible.
• QWhere can I find your recruiting announcements and how can I apply for a job there?
  A Thank you for being interested in joining us.
  For more details, please visit our official recruiting website.
  ▶ Hyundai GLOVIS Recruitment: https://glovis.recruiter.co.kr