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Customer Support

General Inquiry

Registration Status

You can register a general inquiry either using your real name or anonymously.
You can view our response to your inquiry by using a verification code, which is sent to you when you register an inquiry.
For your convenience, we also inform you of the result via email.
Currently, we will provide an answer to your inquiry within five days but we will continue to make efforts to process it faster where possible.

General Inquiry Registration

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Search * You can files up to 100MB.

Basic Information

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* We’ll send a verification number to the email address you enter.
Please enter a valid email address as you need a verification number to view your processing result. (hanmail.net accounts cannot be used.)

Information on collecting and using personal information

  • I agree to the collection and use of personal information.

    Details

    Article 1 Purpose
    Process history management

    Article 2 Treatment and Retention Period
    Retention period: Hyundai Glovis Co., Ltd. processes and retains your personal information only for the period from the time of collecting your personal information until the purpose of consent for collection and use of personal information is achieved. However, the following information will be kept for the specified period for the following reasons.

    1) Records of consumer complaints or disputes
    Retention period: 1 year
    Possession basis: Act on consumer protection in e-commerce etc.

    Article 3 Items of personal information to be processed
    Personal information items: name, phone number, email, affiliation

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