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Customer Support

General Inquiry

You can either submit an anonymous inquiry or an inquiry with your name disclosed. To view the response to your inquiry, please enter your confirmation number which was sent to you when creating a new account on our website. Your questions will be processed within 5 days.
We will try our best to respond to all customers' inquiries as soon as possible.

General Inquiry Registration

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*We will send you a confirmation number at the email address you entered.
The confirmation number is needed to check the status of your reporting.
(It will not be sent to your hanmail.net account.)

Information on collecting and using personal information

  • I agree to the collection and use of personal information.


    Article 1 Purpose
    Process history management

    Article 2 Treatment and Retention Period
    Retention period: Hyundai Glovis Co., Ltd. processes and retains your personal information only for the period from the time of collecting your personal information until the purpose of consent for collection and use of personal information is achieved. However, the following information will be kept for the specified period for the following reasons.

    1) Records of consumer complaints or disputes
    Retention period: 1 year
    Possession basis: Act on consumer protection in e-commerce etc.

    Article 3 Items of personal information to be processed
    Personal information items: name, phone number, email, affiliation

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